Douglas Hill
Power Platform Solution Architect
Summary
Power Platform Solution Architect with 7+ years in the Microsoft ecosystem. I build and architect enterprise solutions across Power Apps, Power Automate, Dataverse, Power Pages, and Power BI — from government agencies to Fortune 50 commercial clients. I've governed Power Platform at scale, including 200+ environment tenants, DLP policy design, CoE deployment, and licensing guidance for large business units. My work focuses on replacing manual, legacy processes with scalable, low-code solutions that actually get adopted.
Experience
Douglas Hill Consulting LLC
Tempe, AZ
Independent consulting practice delivering Power Platform architecture, governance, and solution design for enterprise and government clients.
Minnesota Dept of Commerce — PetroFund Abandoned Tank Program
Sept 2025 – Present
- Architecting a Dataverse-backed Model-Driven App and Power Pages external portal to replace a fully manual, Excel and email-based process managing 1,188+ historical petroleum cleanup records across three program tracks
- Designed Power Pages portal authentication using Account/Contact tables to support multi-role external access — solution targets 90% reduction in application processing errors and 50% reduction in staff processing time
- Built multi-stage Power Automate approval routing with automated notifications and SharePoint audit history, architected to eliminate 75%+ of manual paper, email, and spreadsheet steps
- Implemented ALM strategy using Power Platform Pipelines with environment variables across DEV/TEST/PROD; designed Dataverse alternate keys to enable reliable upsert via dataflows for legacy data migration
- Modeled siteleak table as central data hub enforcing $2M lifetime reimbursement limits across related records, applying parental cascade relationships to maintain referential integrity
Humana
March 2024 – Nov 2024
- Administered Power Platform governance for a Fortune 50 healthcare enterprise spanning 200+ environments, serving as the primary point of contact for business units seeking environment provisioning, licensing guidance, and platform access
- Designed and implemented tenant-level and environment-specific DLP policies to enforce data governance standards across a large-scale maker community
- Deployed and operated the Power Platform CoE Starter Kit to establish visibility into app inventory, flow usage, and compliance posture across the organization
- Fielded licensing requests from business units, advising on standard vs. premium entitlements and capacity planning to align platform usage with organizational cost controls
ECS Tech
Phoenix, AZ
Delivered Power Platform and cloud modernization solutions across multiple government agencies. Responsible for requirements, secure solution design, tenant governance, ALM/CI-CD practices, and end-to-end delivery of Model-Driven and Canvas Power Apps, Power Automate flows, and Power BI reporting.
IRS — Legacy Modernization & Compliance
- Eliminated end-of-life platform risk and achieved IRS compliance standards by migrating legacy Nintex workflows to Power Automate with automated audit trails and validation rules
- Enabled real-time decision-making for program stakeholders by replacing manually refreshed Excel reports with live Power BI dashboards — eliminating stale data from the reporting cycle entirely
- Restored data integrity and enforced role-based access control across stakeholder groups by replacing an ungoverned Access database with a structured Model-Driven Power App
DHS — Model-Driven Apps, Governance & Automations
- Architected and delivered a security-hardened Model-Driven Power App with embedded Canvas app, JavaScript customizations, and Power Automate flows supporting DHS intake workflows
- Built parallel Power BI report surfacing KPIs and operational metrics per business analyst requirements, enabling stakeholder visibility into program performance
DoD — SharePoint Data Modeling & Reporting
- Designed SharePoint-backed data model and Power BI reporting suite to meet DoD program reporting requirements; selected SharePoint for cost efficiency, scalability, and operational simplicity
- Established data modeling and reporting best practices enabling repeatable, reliable Power BI deliverables for program stakeholders
- Created runbooks and handoff documentation to support operations and future development cycles
Arizona State University
Tempe, AZ
Owned HIPAA-compliant Azure tenant and led cross-functional collaboration to design, configure, and deploy cloud architecture and Power Platform solutions.
- Centralized fragmented CRM data across 8 departments — migrating teams off individual OneNotes and Google Sheets into a unified D365 solution, establishing a single source of truth for customer engagement and sales activity
- Protected sensitive research data for HIPAA compliance by architecting a dedicated Azure tenant with SharePoint Online storage, enforcing conditional access policies that prevented unauthorized downloads on non-ASU devices
Arizona Public Service
Phoenix, AZ
The largest electric utility in Arizona with 5K+ employees serving 1.2M customers across 11 counties.
- Enabled personalized, multi-channel communications for 1.2M utility customers by implementing a D365 Marketing solution that automated customer journeys based on engagement behavior — routing unresponsive email recipients to physical mail
- Eliminated on-premises SharePoint infrastructure by leading cloud migration of legacy SharePoint 2010 workflows, managing an India-based delivery team and completing the project one month ahead of schedule
- Reduced enterprise travel approval workload by 50% by designing and implementing an automated Power Automate approval process, replacing a manual, email-based routing system
- Served as internal SME for Power Platform, SharePoint, and Azure DevOps — advising stakeholders and lead engineers on solution design and platform governance
Technical Skills
Power Platform
Microsoft 365 & SharePoint
Power Platform Governance & Administration
Azure
Data & Integration
AWS
Tools & DevOps
Education
Master of Business Administration (MBA)
Concentration: Finance
Grand Canyon University — 2021
Bachelor of Science (BS)
Information Technology
Grand Canyon University — 2018