Enterprise solutions spanning cloud infrastructure, workflow automation, and systems architecture — each built to deliver measurable outcomes at scale.
ECS Tech · IRS · 2023–Present
A federal program ran on fragile legacy Nintex workflows and an Access database — hard to audit and out of compliance. Migrated the workflows to Power Automate with automated audit trails and validation, and moved reporting onto Dataverse. Result: IRS-compliant audit history and live Power BI dashboards that retired the manually refreshed Excel reports.
ECS Tech · DHS · 2023–Present
DHS operations needed a secure intake system, not another spreadsheet. Delivered a security-hardened model-driven app with an embedded canvas app, JavaScript customizations, and Power Automate flows, plus a Power BI suite surfacing KPIs and operational metrics for analysts.
ECS Tech · DoD · 2023–Present
A DoD program needed reliable reporting without standing up costly infrastructure. Modeled the data on SharePoint for cost and simplicity, built a repeatable Power BI reporting suite, and left runbooks and handoff docs so the team could operate it independently.
Douglas Hill Consulting · Humana · 2024
A Fortune 50 healthcare maker community had grown to 200+ Power Platform environments with little oversight. Administered the tenant, designed tenant- and environment-level DLP policies, deployed the CoE Starter Kit for visibility, and advised business units on licensing and capacity — turning sprawl into a governed platform.
Douglas Hill Consulting · MN Dept of Commerce · 2025–2026
A state program managed 1,188+ petroleum-cleanup records entirely in Excel and email — error-prone and unauditable. Architected a Dataverse-backed model-driven app and a Power Pages portal with multi-stage approval routing and ALM across DEV/TEST/PROD, targeting major cuts to processing errors and staff time.
Arizona Public Service · 2017–2022
An electric utility needed to reach 1.2M customers with personalized, multi-channel communication. Implemented a Dynamics 365 Marketing solution that automated customer journeys on engagement behavior — including routing unresponsive email recipients to physical mail.
Arizona Public Service · 2017–2022
Aging on-premises SharePoint 2010 workflows were a growing liability. Led the cloud migration and legacy workflow modernization, managing an offshore delivery team and delivering one month ahead of schedule.
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